To whom it may concern,
My Name is … and i’m a managing director of . ..
It just came to my awareness that one of our ad accounts got disabled which is very unfortunate. My assistant come to the conclusion when she logged into our business manager to go over our quarterly goal/spend for Facebook ads.
It is in our most interest to not perform actions that go against any policies Facebook has. We always consider the policies before taking any action before is creating campaign.
However, I’m aware that the following guidelines might not have been considered. ‘Adverts must not contain deceptive,false or misleading content, including deceptive claims, offers or business practices.’ The copy we used in some of the ads might have been a form of misleading content. I’ve considered to not use these kind if triggers in the future .
We are looking to increase our spend in Q2 of 2019 and would therefore highly appreciate of we could get our access to this specific ad account back.
We are looking for a long term partnership with Facebook and will keep a stricter eye on the policies from now on.
Please take our appeal into consideration.